“Accounting agency Sol Conto”, SIA (hereinafter – the Owner), on the website www.solconto.lv (hereinafter – the Website) processes personal data obtained from the data subject – the user of the Website (hereinafter – the User).
The Owner takes care of the User’s privacy and personal data protection, respects the User’s right to the legality of personal data processing in accordance with the applicable legislation – Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of the individuals regarding the processing of personal data, such data free flow and other applicable laws in the field of privacy and data processing.
The Owner reserves the right to change these terms at any time. It is the responsibility of the User to independently check the content of the website and to familiarize himself with the changes in the rules.
- Identity and contact information of the Owner
Owner – “Accounting agency Sol Conto”, SIA Reg. no. 40103977021. Owner’s address – Riga, Krišjāņa Valdemāra street 33A-1A, LV-1010, website – www.solconto.lv,
e-mail – email@example.com; telephone – +371 65905044
- Purposes of personal data processing, as well as the legal basis of processing
If the User submits his/her personal data to the Owner by phone, using the Website contact forms, e-mail or other type of mail, this information is stored and used to sign a relevant service provision contract, including customer identification; contract preparation and signing; the provision of services (fulfilment of contractual obligations); for customer service; consideration and processing of objections; to strengthen customer loyalty; for payment and settlement administration; for debt recovery and collection; for proving facts, maintaining the website and improving its operation; for business planning and analytics, etc. Likewise, these data may be processed to provide information to state administrative authorities and subjects of operational activity in the cases and to the extent specified in external regulatory acts.
The legal basis for data processing is the signing and execution of the contract, the execution of regulatory acts, in accordance with the consent of the Client – the data subject, our legal (legitimate) interests (for example, to verify the identity of the Client before signing the contract; to ensure the fulfillment of contractual obligations; to analyze the activities of website visitors, to ensure the service efficiency, etc.
- Categories of personal data
Categories of personal data – name, surname, personal code, e-mail or postal address, IP address, phone number, message, or letter content, etc.
- Categories of recipients of personal data
The data is disclosed to those employees of the Owner who need them for the job performance to execute or sign a relevant service agreement.
In the acquisition and use of personal data, we partly use external service providers who, according to the contract, strictly follow our instructions and whom we monitor before using their service and later.
- Categories of data subjects
Categories of data subjects – current, former, and potential customers of the Owner, as well as other persons who express a desire to communicate with the Owner.
- Data transfer outside Latvia
It is not planned to transfer the received data outside Latvia, the European Union, or the European Economic Area, nor will they be transferred to any international organization. At the same time, considering that the Website is connected to Google and Facebook services, the Owner cannot guarantee that the mentioned companies will not transfer the data outside the European Union or the European Economic Area.
- Duration of data storage
We process and store the User’s personal data as long as one of the parties has a legal obligation to store the data. After the aforementioned circumstances cease, and unless otherwise stated in the data protection instructions, we delete personal data no later than three months after the original purpose for retaining the data no longer applies, unless we are still legally obligated to save data (including, but not limited to, accounting or legal proceedings).
- Data subject’s access to personal data
The data subject has the right to get an access to the data subject’s personal data within one month from the date of submission of the relevant request.
The user can submit a request for the enforcement of his rights in written form in person, at the legal address of the Owner (by presenting an identity document), by mail or e-mail, signing with a secure electronic signature.
Upon receiving the User’s request for the enforcement of his rights, the Owner verifies the User’s identity, evaluates the request, and fulfils it in accordance with the regulatory enactments.
The User has the right to receive the information stipulated by the regulatory acts in connection with the processing of his data, the right to request access to his personal data, as well as to request the Owner to append, correct or delete them, limit the processing or the object to the processing, as long as these rights do not conflict with the purpose of data processing (signing or execution of a contract).
The data subject does not have the right to receive information if its disclosure is prohibited by legislation in the field of national security, state defence, public safety, criminal law, as well as with the purpose to ensure the state’s financial interests in tax matters or the supervision of financial market participants and macroeconomic analysis.
- Processing of cookies
The Website collects data about the Website visitors, thus enabling the Website administrator to evaluate how useful the Website is and how to improve it.
The Owner is constantly improving the Website with the aim of improving the users’ experience, so the Owner needs to know what information is important to the Website visitors, how often they visit the Website, what devices and browsers they use, what region the visitors come from and what content they like to read the most.
The Owner uses the Google Analytics system, which allows the Manager to analyse how visitors use the Website. You can learn about the basic principles of Google Analytics on the Google website https://support.google.com/analytics/answer/1012034?hl=lten&ref_topic=6157800. The Owner uses the collected data in his legal interests to improve the understanding of the needs of the Website visitors and accessibility to the information published by the Owner. The visitor can opt-out of data collection by Google Analytics at any time, as described here: https://tools.google.com/dlpage/gaoptout/.
The server hosting the Website can record the requests sent by the visitor (used device, browser, IP address, date and time of access). These data are used for technical purposes: to ensure the proper functioning and security of the Website and to investigate possible security incidents. The basis for data collection is the Owner’s legal interest to ensure the technical availability and integrity of the Website.
Cookies are small files that the browser saves on the visitor’s computer each time the visitor visits the Website in the amount specified in the browser settings of the visitor’s computer. Individual cookies are used to select and adapt the information and advertisements offered to the visitor, based on the content that the visitor has viewed before, and thus make the use of the Website simple, convenient and individually suitable for the visitor. Additional information about cookies, as well as their deletion and management, can be obtained on the website www.aboutcookies.org.
The visitor can control and/or delete the cookies according to his/her choice. More detailed information about this process is available at www.aboutcookies.org. The visitor can delete all cookies on his computer and set most browsers to block the placement of cookies on his computer. The visitor can opt cookies in the browser menu or https://tools.google.com/dlpage/gaoptout To make the necessary settings, the visitor needs to familiarize himself with the terms of his browser. If cookies are blocked, the visitor will have to manually adjust the settings each time the Website is visited, and there is a possibility that some services and functions will not work.
Only those employees of the Owner who are responsible for analysing such data can access statistical data about Website visitors.
Unless otherwise specified, cookies are stored for the duration of the activity for which they were obtained and then deleted.
In case the Administrator’s Website provides a forum or comments option, the IP address is stored, as well as the data provided by the visitor himself. Cookies containing these data may be stored for one year for the convenience of the visitor.
- Third Party Websites
We may cooperate with third parties who, with your consent, may be authorized to place cookies on our websites, apps and tools to provide a better, faster and more secure Website’s user experience. Third-party cookies are subject to third-party privacy policies, so we are not responsible for those privacy policies.
- The right to submit a complaint to the supervisory authority
The data subject has the right to submit complaints to the supervisory authority (Data State Inspectorate). Documents are accepted at the Data State Inspectorate using mail, electronic mail (documents signed with a secure electronic signature), and they can also be left in the 1st floor mailbox at Blaumaņa street 11/13, Riga. The Data State Inspectorate accepts electronic mail sent to the electronic mail address firstname.lastname@example.org.
Policy reviewed and approved: August 31, 2022